exchange

In principle, an exchange of non-personalized goods is possible, but this must be done in consultation with customer service info@originalkanak.de .

Please proceed as follows:

1. Contact customer service and find out whether your product can be exchanged.
2. If yes, pack the item which must be in its original condition.
3. The returns process has now been initiated and you can send the package back to the following address:

According to our cancellation policy, the customer bears the costs for return shipping

Please provide the complete address above so that delivery can be successful.