We currently deliver our products to all EU countries and Switzerland.
Your order will usually arrive within 5-7 working days. To get a detailed overview of the status of your order, please use our chat or Shipment tracking
We produce our products within the EU. In order to be able to offer you good quality at good conditions, we have our warehouse in Germany.
We accept secure payments for our customers via credit cards, debit cards, Klarna Sofortüberweisung, Klarna invoice, Google Pay, ShopPay, Apple Pay, PayPal, iDeal and Bancontact.
Your 100% satisfaction is our top priority. We offer a 14-day return and exchange policy.
To exercise the right of withdrawal, open the following link and select the items to be returned:
Please note that as a customer you are responsible for the shipping costs for the return. Original Kanak does not cover return shipping costs.
To cancel an order, please immediately write an email to support@originalkanak.de. We will let you know as soon as possible whether cancellation is still possible. We usually forward the order to our warehouse immediately after receipt of the order. If he is not yet in the process of sending the items, a cancellation would be possible.
We ship our items from multiple warehouses. It can therefore happen that scented trees or cell phone cases sometimes arrive faster than items of clothing
English
We currently ship our products to all EU countries and Switzerland.
Your order will usually arrive within 5-7 business days. To get a detailed overview of the status of your order, please use our chat or tracking service
We produce our products within the EU. In order to offer you good quality to good conditions, we have our warehouse in Germany.
You can select your preferred payment method at checkout.
We accept secure payments for our customers via credit cards, debit cards, Klarna Sofortüberweisung, Klarna invoice, Google Pay, ShopPay, Apple Pay, PayPal, iDeal and Bancontact.
Your 100% satisfaction is our top priority. We offer a 14-day return and exchange policy.
To exercise the right of withdrawal, open the following link and select the items to be returned:
Please note that as a customer you are responsible for the shipping costs for the return. Original Kanak does not cover return shipping costs.
To cancel an order, please send an email to support@originalkanak.de immediately. We will inform you as soon as possible whether a cancellation is still possible. We normally forward the order to our warehouse directly after receiving it. If this is not yet in the process of shipping the items, a cancellation would be possible.
We ship our items from several warehouses. Therefore, it may happen that fragrance trees or cell phone cases sometimes arrive faster than clothing items